The Nuts and Bolts

Of how we interact with each other are here. Highland Kennel will always do what’s right for your pet’s well-being.

Reservations

Reservations are required for all stays, although we’ll try to accommodate last-minute requests. Anything occurring outside of regular hours is by strict appointment only.

Cancellations

Cancellations should be made at least 48 hours in advance. We reserve the right to charge a fee for violations of this policy.

Person Picking Up Pets

If someone other than you will be picking up your pet, you must let us know in advance or we won’t release the animal. This is for your and your pet’s protection.

Animal Health

• Boarding animals must be in good health; no exceptions.
• Boarding animals must have current vaccinations. We can recommend a vet, if needed.
• Boarding animals must arrive without fleas or infestation. We can provide a flea and tick bath, if required.
• Occasionally a pet may need medicine for arthritis, diabetes, etc. or may be taking vitamins. It’s the owner’s responsibility to supply required medication during your pet’s visit with us. We, in turn, promise to administer the medication to your pet(s) as per your instructions (small fees apply).
• It’s the owner’s responsibility to provide a full and accurate history of their animal(s). Should your animal become sick or its health otherwise require attention during their visit with us, we will engage the services of a licensed veterinarian at the owner’s expense.